Bank Of The Ozarks
Reviews and Complaints
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Verified ReviewerDeceptive loan practices
- Unethical loan practices
Preferred solution: Post money to accounts in a timely manner And properly post payments.
User's recommendation: Stay Away From This Organization
I had 1443.53 fraudulty taken from my acct has not been put back
Preferred solution: Full refund
Fraud
- Wtf is this
Preferred solution: Full refund
Terrible Customer Service Etc,
I am as disgusted as I can be with this bank. I have had nothing but one issue after the other while simply trying to pay my bill on line.
I can not get information from anyone about anything on the phone either with customer service about my own account. They change the website for on line payments and charge $3.95 to make a payment. Lately I have had to go under "GUEST" to make payments.
I have no access to my account from there with my balance or the payment history.
I absolutely HATE this bank and if I could change the loan to another I would do it in a heartbeat.
Good luck to anyone who gets stuck with them. Especially RV Motorhome purchases.
Preferred solution: Get a better website. People should be able to access thie information without an act of congres. My issue was NOT RESOLVED. Also, the $3.95 on line paymen service charge should be eliminated. Dont you get enough with the exorbitant interest you charge?
User's recommendation: Dont EVER use this bank
Balance of my bank account
Preferred solution: To get my balance on my checking account
Lost credit card
Online banking not working
Do not use this bank if you wish to be able to spend your own money
- Unfair and unethical business
- Lousy service
Preferred solution: Full refund
Commercial RE Loan
Great Staff. Lousy Sign-on.
- Bank staff in the riverview fl branch are terrific
- Website its outdated and troublesome
Misinformation Experts
Bad , service.
Stay way from ozk
Unethical and unfair business practices
I had account compromised. Bank of OZK refused to close account in July.
I sent many requests. Then they sent me bills for over 800 in fees. They settled lawsuits like these in arksasa for 2.75 million.
The branch and regional managers did a poor job with acknowledging the errors and fixing the errors. I am with a much better bank and this bank is not being regulated properly by the Ga Banking commission.
Ga banking commission says they do not regulate bank of OZK. The fdic is the only one that regulates bank of OZK. Although they really do not regulate. Is this real?
How can a bank continue to do these things? With no regulations??
I am interested in joining for a lawsuit in Ga
- That it was in blairsville
- Unfair and unethical business
Preferred solution: Let the company propose a solution
Charged me for paid off loan from
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Once you pout your money in their bank, they think it is no longer your money, but their money and if you jump through their hoops, they might let you have some of it. This bank is terrible.
Closing my account due to the on-line site locking me out and customer support wanting every piece of information they could possibly ask for on the phone. Since when did I agree to not have access to my money unless I pass a test ? Done. Closed my account after 16 years.
Total trash bank. Worse that Bank Of America if you can believe that.